Coupon Codes

coupon-codes

Coupon codes allow you to offer discounts to your event participants. Follow these steps to create and manage coupons in Stripe.

Creating a Coupon in Stripe

  1. Navigate to Stripe Dashboard

    • Go to Stripe Coupons
    • Alternatively, search for “coupons” in the Stripe dashboard search bar
  2. Configure Your Coupon

    • Discount Type: Choose between:
      • Percentage off: e.g., 20% off
      • Fixed amount off: e.g., $10 off
    • Coupon Code: Create a customer-facing code (e.g., “EARLY20”, “WELCOME10”)
    • Expiry Date: Set when the coupon expires
    • Usage Limits: Control how many times the coupon can be used

Enabling Coupons in SPORTSHUB

promotional-codes-enabled

To use your Stripe coupons for SPORTSHUB events:

  1. During Event Creation: Enable “Promotional Codes” in the event creation form
  2. Existing Events: Go to Event Settings and enable promotional codes

Important Notes

  • Cross-Event Usage: Coupons work across all your events, not just specific ones

> 100% Discount Bug: If you pass application fees to customers, you cannot offer 100% discounts as Stripe doesn’t allow this configuration.