Coupon Codes
Coupon codes allow you to offer discounts to your event participants. Follow these steps to create and manage coupons in Stripe.
Creating a Coupon in Stripe
Navigate to Stripe Dashboard
- Go to Stripe Coupons
- Alternatively, search for “coupons” in the Stripe dashboard search bar
Configure Your Coupon
- Discount Type: Choose between:
- Percentage off: e.g., 20% off
- Fixed amount off: e.g., $10 off
- Coupon Code: Create a customer-facing code (e.g., “EARLY20”, “WELCOME10”)
- Expiry Date: Set when the coupon expires
- Usage Limits: Control how many times the coupon can be used
- Discount Type: Choose between:
Enabling Coupons in SPORTSHUB
To use your Stripe coupons for SPORTSHUB events:
- During Event Creation: Enable “Promotional Codes” in the event creation form
- Existing Events: Go to Event Settings and enable promotional codes
Important Notes
- Cross-Event Usage: Coupons work across all your events, not just specific ones
> 100% Discount Bug: If you pass application fees to customers, you cannot offer 100% discounts as Stripe doesn’t allow this configuration.